Convergys’ Mary Ann Tillman talks Smart Grid CIS software

I talked to several of the exhibitors at the Smart Grids Europe 2010 conference in Amsterdam last week.

Amongst them was Mary Ann Tillman of Convergys. Convergys are a large US company with 75,000 employees in over 70 countries and revenues in 2009 over $3bn.

Convergys business was traditionally customer information (billing) software for mobile phone companies. Convergys realised that with the rollout of Smart Meters, utilities will need to change billing software to one capable of taking in vast quantities of customer data in real-time. Kinda like mobile phone companies have been doing for quite a while now…

Last year convergys rolled out their first smart grid CIS solution for an investor backed utility in the US.