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SAP talks e-mobility!

December 20, 2010 by Tom Raftery

I visited SAP’s facilities recently on their energy efficiency day and talked to them about their e-mobility initiatives and the rollout of their 16 Coulomb Technologies electric vehicle level 2 charging stations for their employees.

Tom Raftery: Hi everyone! Welcome to the GreenMonk TV. With me, today, I have Geoff Ryder from SAP and Henry Bailey also from SAP. Guys, we are at the SAP headquarters, here, in California, Palo Alto, because Geoff ?

Geoff Ryder: So, we started earlier this year taking a survey of all of our employees and are they interested in electric vehicles. It turned out they are. About 200 said they are in the market for one. So, how can we deal with that as a company? We can take advantage of that to show sustainability, thought leadership, we can also make this appealing to our employees, appealing place to work. So, you?re seeing today the culmination of our planning process. We are deploying 16 Coulomb Technologies charging sessions. These are level 2 charging stations, they?ll be across campus. And we?ll also —

Coulomb Technologies Level 2 electric vehicle charging station

Tom Raftery: Level 2 charging stations, means what?

Geoff Ryder: It?ll be 240 volts, that?s the voltage that you run your dryer off of. So, that?s very capable. It can charge the battery in a faster time than if you trickle charge with 120 volts. So, we think that?s probably the way it?s going to go. People will want to see that in their public charging option. Even at home, I think we?ll see you know Level 2 charging stations coming.

So, today, we?ve actually turned our first charging stations on and as you can see we have a small fleet of electric cars here.

We have our partners from Nissan with LEAF. We have a plug-in Hybrid Prius, we have a Chevy Volt, and further down, it?s hard to see, here but we have a CODA Automotive, a demonstration car.

Tom Raftery: Okay.

Geoff Ryder: Yeah.

Tom Raftery: Henry you?re involved with the e-mobility solutions, so ?

Henry Bailey: Correct.

Tom Raftery: What?s that exactly?

Henry Bailey: So, what we have done is we have looked at — as Geoff mentioned, we?ve got our employees interested in electric vehicles.

We also have a lot of our customers interested in the how to deploy electric vehicles primarily utilities looking at how do they manage the infrastructure when these vehicles start showing up in their service territories.

So, as people buy electric vehicles, they drive them home, now suddenly they?re plugging them into the Grid, which in some cases using the Level 2 charging station that Geoff described could look like another small home being plugged into the Grid.

So, the Utilities have a couple of opportunities, they need to look at how do they manage this new load coming on to the Grid and then also with the purchasing of energy by the home owner and maybe by third parties who are offering these charging stations at retail outlets, parking garages of businesses how do they, basically, settle those charges back to the consumer so that they can, basically, charge anywhere they want roaming freely around the country if you will.

Tom Raftery: The example being, if I go to the local supermarket and plug-in there, how does that charge appear on my electricity bill?

Henry Bailey: Exactly, but there may be different types of settlement options that the consumer wants. They may want it come back to their home energy bill as a separate line item, so they can see exactly what their energy usage is both when they plug it into their home as well as when they are roaming around to different shopping malls, grocery stores, as you are talking about.

They may also want to settle it to the credit cards, they may want to settle it to cell phones and have it as a part of that infrastructure. So, we?re looking at all different options and we also see businesses taking advantage because – take the mall, for example. If you can attract people with electric vehicles to come and stay maybe an extra hour or two giving them some sort of incentive to stay that hour or two by either the convenience and/or electricity at maybe low or no cost to them directly, then that entices them to stay longer, shop more.

So, they?re looking at it as a way to incent the customers to come and visit their place of business.

Tom Raftery: Excellent. Guys, thanks very much.

Geoff Ryder: Thank you.

Green bits and bytes for Dec 16 2010

December 16, 2010 by Tom Raftery

Some of the Green announcements which passed by my desk this week:

We have written previously about the savings made possible by rolling out Digital Lumens Intelligent Lighting System (ILS) in a high-bay environment – well they have done it again! Their latest sale is to United States Cold Storage Inc., who deployed the ILS in its Hazelton Pa facility.
USCS installed the lighting system in their recently built, 88,000-square-foot addition, and they can now light their facility for 3.5? per square foot per year, compared to 46? per square foot with traditional alternatives. USCS expects a return on investment of 14.6 months.
SAP and PlaNet Finance’s joint project to help improve the incomes and living conditions for rural Ghanian women engaged in the Shea nut harvesting and Shea nut butter business posted a nice piece of good news during the week. Stanford University published a case study [PDF] which uncovered significant improvements in nut and butter quality. It also mentions how the women involved have organised into a network so they have a stronger negotiating position and they are achieving higher prices for their produce.
JouleX is a company which helps organisations to monitor, analyse and manage the energy use and waste of IT systems connected to its internal network. JouleX announced this week that its JouleX Energy Manager (JEM) software has been accepted into the Cisco EnergyWise partner program – this enables Cisco to offer JEM as an energy management solution to its customers.
Viridity, a data centre energy resource management software solution provider announced the appointment of Arun Oberoi to the position of President and Chief Executive Officer (CEO), effective immediately.
According to a news release from Tropos Networks, Silicon Valley Power (SVP), the City of Santa Clara?s municipal electric utility, has selected Tropos? GridCom as the distribution area communications network for its smart grid program, SVP Meter Connect. SVP serves over 50,000 customers and it expects the SVP Meter Connect project to increase reliability of the utility?s distribution system and finally
ERP software company Epicor announced [PDF] the release of their on-demand carbon accounting solution, Carbon Connect. Carbon Connect is a SaaS delivered carbon accounting solution which allows companies to identify, analyze, audit, track, manage, benchmark and report on their carbon emissions /environmental impact and energy consumption.

Photo credit .faramarz

SAP’s Palo Alto energy efficiency and CO2 reductions

December 15, 2010 by Tom Raftery

As mentioned previously, I was in Santa Clara and Palo Alto last week for a couple of SAP events.

At these events SAP shared some of its carbon reduction policies and strategies.

According to SAP Chief Sustainability Officer Peter Graf, the greatest bang for buck SAP is achieving comes from the deployment of telepresence suites. With video conferencing technologies SAP is saving ?655 per ton of CO₂ saved. This is hardly surprising given Cisco themselves claim to have saved $790m in travel expenditure from their telepresence deployments!

Other initiatives SAP mentioned were the installation of 650 solar panels on the roof of building 2 which provides for around 5-6% of SAP’s Palo Alto energy needs. This means that on sunny days, the SAP Palo Alto data centre can go completely off-grid. The power from the solar panels is not converted to AC at any point – instead it is fed directly into the data centre as DC – thereby avoiding the normal losses incurred in the conversion from DC->AC->DC for computer equipment. Partnerships with OSISoft and Sentilla ensure that their data centre runs at optimum efficiency.

SAP also rolled out 337 LED lighting systems. These replaced fluorescent lighting tubes and because the replacement LED lights are extremely long-life, as well as low energy, there are savings on maintenance as well as electricity consumption.

SAP has placed 16 Coulomb level two electric vehicle charging stations around the car parks in its facility. These will allow employees who purchase electric vehicles to charge their cars free of charge (no pun!) while they are at work. SAP has committed to going guarantor on leases for any employees who plan to purchase electric vehicles. We were told to watch out for a big announcement from SAP in January in the electric vehicle space!

In its entirety, SAP has invested $2.3m in energy efficiency projects at their Palo Alto campus. This will lead to $665,000 savings per annum with a payback in under four years and an annual CO₂ emissions reduction of over 807 tons.

This may sound like small potatoes but SAP intends to be both an exemplar and an enabler – so they want to be able to ‘walk the walk, as well as talking the talk’.

One of the points that SAP constantly mention in briefings is that while their CO2 emissions amounted to 425,000 tons for 2009, the CO2 emissions of their customer base, associated with their running SAP software is 100 times that and the total CO2 emissions of their customer base is 100 times that again! Consequently SAP sees itself as potentially having sway over a large portion of the world’s carbon emissions. SAP hopes to be able to use this influence to help its client companies to significantly reduce their emissions – and to use its software to report on those same reductions!

Two questions I forgot to ask SAP on the day were:

if they were getting any rebates from their utility (PG&E) for energy reductions? and
if the car charging stations were being run from the solar panels (and if so, were they also running DC-DC directly)?

Are SAP execs really committed to Sustainability?

December 14, 2010 by Tom Raftery

I attended SAP’s 2010 Influencer Summit last week in Santa Clara and was quite impressed by the quality (though not necessarily the quantity) of the Sustainability-related information which was imparted there.

The event got off to a very good start when the company’s co-CEO, Jim Hagemann Snabe, addressed the event remotely from Germany instead of flying in. Now, while this was not specifically for sustainability-related reasons, it does clearly demonstrate that physical presence is not a necessity in addressing conferences. Even more heartening was to hear Jim referring to Sustainability themes in his keynote (I attended a Symantec event a few weeks back where the CEO and business unit leads made no mention of Sustainability, at all!).

However, following Jim’s talk, the execs who spoke after him made no reference, at all to Sustainability which was a big missed opportunity. SAP’s Rainer Zinow, for example, mentioned that the new version of SAP’s Netweaver product had been optimised for cloud and for multi-core architectures. When I asked him subsequently if it were also more energy efficient, he said “Absolutely” and offered to get me the info. This fact was confirmed to me the following day by Peter Graf in an energy efficiency event I attended.

Why wasn’t it part of the talk though – even if only a throwaway comment?

Scott Bolick at the 2010 SAP Influencer Summit

In fairness to SAP, there was a full Sustainability track the first afternoon with talks from SAP’s Peter Graf, Scott Bolick, Jeremiah Stone and Sami Muneer amongst others but how hard would it have been for the likes of Vishal Sikka, Sanjay Poonen or Raj Nathan, all of whom spoke after Jim Hagemann Snabe, to even throw in a sop to Sustainability in their presentations, even if only to keep the thought alive until the afternoon track.

The fact that the only senior manager to address sustainability was Jim Hagemann Snabe (with the exception of the Sustainability team, obviously), could lead one to wonder if Jim is alone in SAP in his commitment to Sustainability.

Having talked to many of the SAP execs about Sustainability over the years, I know this is not the case. But others present who haven’t had those conversations might now be wondering.

SAP Sustainability Report 3rd quarter updates

December 1, 2010 by Tom Raftery

I have posted here in the past on just how way ahead of the pack SAP’s 2009 Sustainability Report is, however having gone through it in detail when it came out, I didn’t revisit it much until the other day.

Why did I go back to visit the Sustainability Report again recently? Because I was on a call with SAP’s Chief Sustainability Officer, Peter Graf who was telling me about the updates to the report.

SAP's CSO, Peter Graf

“Updates to a Sustainability Report?” I hear you say – yes, SAP are publishing quarterly updates on their Sustainability Report site – one of the advantages of having their report on a website, as opposed to a PDF, is the ability to update it regularly (another advantage is to be able to use website analytics software to see what aspects of the report are generating the most interest).

Anyway, I digress! While chatting to Peter on the call I realised that SAP have been populating the the updates, not just with data but also with SAP Sustainability news stories, many of which I had missed during the year! In case you have too – here’s a quick rundown of them:

SAP was named as the highest ranking software company in the 2010 Dow Jones Sustainability Index – this is the fourth consecutive year SAP has been in the number one spot here.
SAP Americas headquarters achieved a LEED Platinum certification – this is the highest rating given by the US Green Building Council (USGBC) for low impact buildings
SAP released version 5.0 of its Carbon Impact OnDemand software. The latest version includes language support for more than 50 countries, automated data collection and strategies for energy and emissions reduction
The Carbon Disclosure Project announced a new service – the CDP Reporter Service. This consists of an emissions reporting tool (a light version of SAP Carbon Impact OnDemand) to collate and prepare emissions data for disclosure and verification as well as an enhanced analytics tool (based on SAP software) “to maximise the value of CDP?s global climate change data set for benchmarking purposes.

and finally

SAP has published a version of their Sustainability Report in Spanish. According to Peter, Spanish was the foreign language most in demand by SAP’s customers and more languages are coming soon.

Some great news there – and another good reason to keep checking back on the SAP Sustainability Report!

Photo credits Tom Raftery

Green Bits for Nov 18th 2010

November 18, 2010 by Tom Raftery

A few bits of Green News crossed my Inbox in the last couple of days so I thought I’d compile them into a short post –

The Vodafone Americas Foundation and mHealth Alliance announced the last call for entries for the annual competition to identify and support promising wireless-related technologies to address critical social issues around the globe. Applications for the 2010 Vodafone Americas Foundation Wireless Innovation Project? and mHealth Alliance Award will be accepted through December 15, 2010, with the winners announced at the annual Global Philanthropy Forum in Redwood City, CA in April 2011.?Previous winners have produced extraordinary innovations that utilized the vast potential of mobile technology to help solve problems and enhance people?s lives,? said June Sugiyama, Director of Vodafone Americas Foundation, ?We look forward to this year?s applicants and their ground-breaking projects.?The Vodafone Americas Foundation Wireless Innovation Project? will award $300,000, $200,000 and $100,000, to the first, second and third-place winners, respectively.
Information about eligibility and an application can be found at http://www.project.vodafone-us.com
Trilliant has been has been selected by British Gas to provide the communications equipment for their Smart Meter deployment. The initial roll out to over 1,000,000 of British Gas? nearly 16 million customer accounts will be completed in 2012. Full story here
SAP is selected as one of four companies to win German Magazine Computerwoche‘s “Green IT Best Practice Award 2010”. The company won for its comprehensive drive to reduce its CO2 emissions – if I understood Google Translate’s translation of the original article!
IBM have teamed up with two Indian technology institutes to develop open system designs to make electricity grids smarter! The technologies will use predictive analytics to make power grids more efficient and therefore more resilient
AMEE’s AMEE Explorersite was one of only six winners of the 2010 Best of What’s New award from the Popular Science magazine’s Green Tech section.

Photo credit aussiegall

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The smart building space just got smarter

October 18, 2010 by Tom Raftery

I attended an IBM Analysts recently in London where IBM briefed us on a number of announcements in the Smart buildings space.

Why do we need smart buildings in the first place? What problem are they solving? Well, according to IBM, worldwide, buildings consume 42% of all electricity generated and by 2025 they will be the largest emitters of greenhouse gases on the planet! That’s definitely something we want to start tackling sooner rather than later.

What exactly is a Smart Building?

Old Building controls

A Smart Building is one which takes data from all of a building’s disparate systems – think lighting, air conditioning, water heating and pumping, access control, video and physical security, lifts, etc. and provides integrated control of those system. Also a smart building has analytics to report when there are problems with any of the building’s connected systems and it brings all this information together into management dashboards appropriate for the users and operators of the building.

Having access to this data and integrated control enables building owners/operators to reduce energy consumption, increase operational efficiency and by responding more quickly to alerts, to reduce maintenance costs. According to IBM, adding intelligence to buildings, can reduce energy usage by 40% and maintenance costs by anywhere between 10-30%.

IBM see this as an important emerging space so they recently announced new software, appliances and partnerships to help address it.

The IBM partnership with Schneider Electric has yielded a new smarter buildings solution which when deployed in Bryant University in Smithfield, Rhode Island saw:

a 15 percent reduction in energy consumption in its data center, with similar savings expected campus wide– across 50 buildings on 428 acres

Maximo Asset Management for Energy Optimization 7.1.1

Maximo for Energy Optimization 7.1.1

IBM’s latest version of their Maximo software can create a data-driven heat map of a data center room at any height (important because temperatures can vary wildly by height within a data center). The heat map is a useful too to see cooler spots where perhaps a little less air conditioning energy need be expended (by, for example, swapping out a perforated floor tile for a solid one).

Finally, IBM, as founder members of the Green Sigma Coalition, announced that AutoDesk have signed up as members of the organisation. The Green Sigma Coalition brings together leading players in the industry (IBM, SAP, Johnson Controls, Honeywell Building Solutions, Eaton, ESS, Cisco, Siemens Building Technologies Division, and Schneider Electric) to help clients optimise their buildings for energy, carbon, water and waste.

The addition of AutoDesk adds a new dimension to the coalition. Now it will be possible to design efficiency and sustainability in to building projects right from the beginning, which is obviously far better than trying to retrofit, after the building has been built.

The Smart Building space, a natural extension of smarter data centers, is one with huge potential for efficiencies and energy savings. There are lots of players diving into this space but very few of them have the breadth of vision, the installed customer base or the existing toolset which IBM already has at its disposal to make a credible play here. Fun times ahead.

Utilities developing more of a customer focus

September 24, 2010 by Tom Raftery

I attended the SAP for Utilities conference earlier this week in Huntington Beach and I have to say I am impressed by the progress American utility companies are making towards being more customer centric!

The event was titled Sustainability for the New Energy Era and there was a full track dedicated to Smart Grids (obviously I attended almost all of the talks in this stream).

Attendance at the event was surprisingly strong with around 800 delegates despite the current economic woes.

This is the third SAP for Utilities event I have attended and I have to say I was very pleasantly surprised at this event by the number of times customer needs were referenced. Almost all of the Smart Grid talks mentioned the need to involve consumers in the process. Obviously, this is a point I have been banging on about for some time, but it is fantastic to see that the utilities are starting to finally get the message.

One of the best presentations of the event came from Paul Lau of the Sacramento Municipal Utility District (SMUD). SMUD is very unusual amongst utilities in its fanatical focus on its customers – from its About page:

For each of the last eight years, SMUD has received the highest customer satisfaction ratings of any utility in the state in the J.D. Power and Associates survey. SMUD received the second-highest score in the nation for commercial customer satisfaction in 2010.

One reason for this is that Sacramento Municipal Utility District is a community owned electric utility governed by a seven-member elected Board of Directors. SMUD are far from being unique in this model. During Paul’s talk he highlighted other reasons why SMUD is so popular amongst its customers.

SMUD take customer feedback very seriously – in fact, they solicit it. SMUD holds regular focus groups of their customers to find ways they can improve their offerings.

Also, the Board of directors goes out and holds meetings in the community to educate customers about the need for smart grids and consequently they don’t incur any of the blowback which plagued PG&E’s efforts in this area.

Paul commenced his address by paraphrasing Bill Clinton and saying that utilities need to realise that “it is the customer, stupid!” Now, coming from a utility co., that is refreshing!

Lastly, SMUD uses the term customers, not consumers or worse, ratepayers, as many utilities do. Just that slight shift in the lexicon says a lot about how SMUD prioritises its clientbase.

Utilities could learn a lot from SMUD’s focus on the customer – the good thing is that judging from the conversations I had at the SAP for Utilities event, the tide does appear to be turning in that direction.

Where is Adobe’s commitment to Sustainability?

July 5, 2010 by Tom Raftery

Photo credit midiman

I was extremely lucky to be given a tour of Adobe’s triple platinum LEED certified HQ in Palo Alto last year. I video’d highlights of the tour and posted them here. At the time I was extremely impressed with Adobe’s sustainability initiatives.

However, since then I have been more and more wondering if the building is a one-off and if Adobe has any significant commitment to Sustainability.

Why do I say this?

Adobe’s 2009 CSR report, while slightly better than its 2008 report, it is still a triumph of style over content. There is no adherence to GRI reporting standards, no external audit and no mention of targets set or previous targets reached
No-where on the Adobe site or in its CSR reports (that I could find) does it mention who in the organisation has responsibility for Sustainability. If no-one has overall responsibility for it, then we shouldn’t be surprised if it doesn’t get done
Adobe’s LiveCycle Enterprise Suite gets a passing mention in the 2009 CSR report when it says

The United States Government Printing Office used Adobe? LiveCycle? and Adobe Acrobat? to generate, authenticate, and disseminate documents electronically, saving more than 20 tons of paper and $1 million over five years.

Where are the white papers or case studies to back this up? Surely others are using LiveCycle and also saving paper. Why aren’t we hearing more about them? Similarly for Adobe Acrobat Connect Pro, and
A more trivial example, but as I reported a few weeks back, Adobe charge more for downloadable, soft copies of their software, than they do for physical shipped product (which includes carbon associated with media, packaging and transportation)! This wouldn’t be allowed to happen in a company with any focus whatsoever on Sustainability. Software companies should be actively pushing customers to downloadable versions of their products

So, if a company of Adobe’s size and success can get away with such a passing regard for sustainability – are companies who take corporate responsibility seriously like SAP, BT and IBM wasting their time and energy?

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Tech company sustainability reports reviewed – Updated

May 25, 2010 by Tom Raftery

Original photo by ATIS547

I was asked on Twitter recently where to find a list of links to tech companies’ CSR reports.

I didn’t know where to find one, so I built one and as well as just the links, I also added in a few extra observations I noted about the reports.

[table id=4 /]

As previously reported here, the 2009 SAP Sustainability Report is superb.

Another company in the list worthy of note is BT, whose report, despite the lack of interactivity, is the only other report to hit the GRI A+ rating.

HP’s site has gone heavy on design to the detriment of usability which is unfortunate because some of the content is really good.

After that, almost all of the companies who have a 2009 report published have done a really good job. The exception to this is Microsoft whose 2009 report, while an improvement on previous reports, still has a long way to go to approach a professional CSR Report standard.

Of the companies who have yet to publish their 2009 report, Oracle and Adobe’s 2008 reports are lacklustre attempts, at best. Neither report to GRI standards and both are long on pretty pictures and short on relevant data.

Having said that, at least Oracle and Adobe are producing Sustainability reports.

The three laggards in this list are Google, Amazon and Apple – none of whom are producing sustainability reports at the minute.

In their defence, Google has its Going Green at Google website and Apple has its Apple and the Environment site, both of whom go into considerable detail on each companies initiatives. In Apple’s case, it does go deep into a lot of the data you would normally see in a Sustainability report. Why it refuses to produce a formal report is beyond me.

In contrast, Amazon’s attempt at an Environmental site/page is an embarrassment. If this is the best they can do, honestly, they’d be better off doing nothing.

One issue I noted was that HP, Cisco and Apple [PDF] all report on sourcing 100% renewable power in Ireland. This is not possible for the reasons I outlined in this post.

What other companies should I add to this list? Please feel free to suggest any in the comments and I will update the list.

UPDATES:
Since publishing this, Nokia have brought out their excellent 2009 report and it is now included above.
Also, based on suggestions received on FaceBook I have added details about 3 other companies (NEC, Fujitsu and Indra Sistemas). It was also suggested there that I go over various telco companies CSR reports. I’ll leave that to a separate post.

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